Description
xStep into a world of pure sound with the Sony WH‑1000XM5. Designed for ultimate comfort, powerful noise cancellation, and high-resolution audio, these headphones set a new benchmark for wireless listening.
Key Features & Specifications:
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30 mm Dynamic Drivers – Deliver detailed, balanced sound across a wide frequency range (4 Hz–40,000 Hz)
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Industry-Leading Noise Cancellation – Dual processors (QN1 & V1) and 8 microphones block out even more ambient noise
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Long Battery Life – Up to 30 hours with ANC on, 40 hours with ANC off
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Quick Charging – Just 3 minutes of charging gives up to 3 hours of playback
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Crystal-Clear Calls – 4 beamforming microphones and AI noise reduction for superb voice clarity
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Multipoint Connectivity – Seamlessly connect to two devices at once
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Bluetooth 5.2 – Reliable wireless performance with support for SBC, AAC, and LDAC codecs
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Touch Controls & Smart Features – Includes Speak-to-Chat, Adaptive Sound Control, and voice assistant support
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Premium Comfort – Lightweight design (approx. 250g) with soft-fit leather and ergonomic fit for long listening sessions
Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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