Cancellation Policy
At ElectroBuzz, we strive to process and ship orders as quickly as possible to ensure timely delivery. If you need to cancel your order, please review our cancellation policy below:
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Cancellation Window
- Orders can only be canceled within 24 hours of placing the order. After this period, your order will be processed and shipped, and cancellations will no longer be possible.
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How to Request a Cancellation
- To cancel your order, please contact our customer support team at Contactus@electro-buzz.com or Mob: +962 79 763 4641 and provide your order number and cancellation request.
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Refund Processing
- If your cancellation request is approved within the 24-hour window, a full refund will be issued to your original payment method. Refunds may take 5-7 business days to reflect in your account, depending on your bank or payment provider.
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Exceptions
- Orders that have already been processed, shipped, or marked as "fulfilled" cannot be canceled. In such cases, you may be eligible for a return under our Return & Refund Policy.
For any further questions regarding cancellations, feel free to reach out to our support team.
ElectroBuzz Support Team