Refund & Exchange Policy

At ElectroBuzz, customer satisfaction is important to us. Please read our refund policy carefully before requesting a refund.

Store Credit Only

All eligible refunds are issued as store credit — we do not offer cash, card, or original payment method refunds under any circumstances.

Eligibility Window

• Requests must be submitted within 14 days of the original purchase date.
• Requests made after 14 days will not be eligible for store credit.

Item Condition Requirements

To qualify for store credit, items must be:

• Unused — free from signs of wear, damage, or activation
• In their original packaging, including all accessories, manuals, and tags

Items that do not meet these conditions will not be eligible for store credit.

Defective or Damaged Items

Defective or damaged items are also handled through store credit only — no replacements, repairs, or exchanges are offered.

How to Request Store Credit

To request store credit, contact us within 14 days of purchase at:

📧 contactus@electro-buzz.com

Please include:

• Order number
• Proof of purchase
• Reason for the request

Notes

• Store credit is issued to your ElectroBuzz account and can be used toward future purchases.
• Store credit does not expire (update if you'd like an expiration added).
• This policy applies to all products sold on electro-buzz.com unless otherwise stated.